Shipping policy
VisionsVogue Shipping Policy
At VisionsVogue, every piece is crafted with care and attention to detail. Please review our shipping policy below to understand how your order is handled.
Processing Time
All orders are processed within 2–5 business days. Because many of our items are custom-made, processing times may vary slightly depending on demand.
Shipping Rates & Delivery Times
Shipping costs are calculated at checkout based on your location and selected shipping method.
Estimated delivery times:
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Standard Shipping: 3–7 business days
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Expedited Shipping: 2–3 business days
Please note that delivery times are estimates and may be affected by carrier delays, weather conditions, or high order volume.
Made-to-Order Items
Many VisionsVogue products are made to order. This means additional time may be required to create and prepare your item before shipment. We appreciate your patience as we ensure quality in every order.
Shipping Locations
We currently ship within the United States.
Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking information. Please allow up to 48 hours for tracking updates.
Incorrect Address Disclaimer
It is the customer’s responsibility to ensure that the shipping address is entered correctly. VisionsVogue is not responsible for orders shipped to incorrect addresses provided at checkout.
Lost or Stolen Packages
VisionsVogue is not liable for lost or stolen packages once marked as delivered by the carrier. If your package is missing, please contact the shipping carrier directly.
Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with photos so we can resolve the issue promptly.
Contact Us
For any questions or concerns regarding your order, please contact us at:
[visionsvogue@email.com]